Search diamond painting kits online, and you are likely to come across a whole load of companies claiming to provide the best kits on the market. Paint with Diamonds is one of them and one of the more established sites out there.
But with so many competitors claiming similar things how do you whether Paint with Diamond is really the company to trust?
Well, the answer is to do your research. Reading reviews and taking the time to get a feel for the company through their policies and their website can be really helpful. But if you don’t have time to do this yourself, don’t worry.
We have done the work for you. We have read reviews, used the sites and trawled through their policies to provide you with an unbiased and honest Paint with Diamonds review.
Read on to find out what we have discovered. Or if you don’t have time to read the full article, our brief summary of the pros and cons below might be enough to inform your decision.
- The range includes custom kits
- Complaints about delivery times
- Dissatisfaction surrounding the customer service
A Paint with Diamonds Review
Let’s start with the kits because after all this is the main reason people visit Paint with Diamonds.
To assess the kits we have thought about quality, range and price. Since we have reviewed other diamond art companies, we have been able to make judgements based on comparisons with other similar sites.
In terms of quality, the online feedback appears good. There is the odd complaint relating to quality but on the whole people seem pleased with the standards of the kits they have received.
Now let’s think about the range of kits they offer. Their site claims to have over 3000 different kits which offers you a really wide choice. Not only this they also offer the option to create custom kits. This is a novel service which few diamond art companies offer.
And finally price, Paint with Diamonds is neither the most expensive nor the cheapest company out there. Their kits seem to be fairly priced and in line with its competitors.
Payment, Delivery and Customer Service
These are the areas where Paint with Diamonds struggles. Their payments options are limited to just a handful of currencies, but it doesn’t stop there.
We have found many reviews online that paint a similar picture when it comes to delivery and customer service.
Delivery times are reportedly slow. And when customers have tried to get in touch to find out where their kits have got to, the customer service response has either been delayed or non-existent.
When it comes to using the website there was one main issue for us. The filter function is rather limited.
Considering there is such a huge number of kits available, this might pose a problem. Unless you search an exact term into the search bar you might find yourself trawling through pages of options before you find something you like.
Quality, price and their custom kits are all things Paint with Diamonds can pride themselves on. But with reviews from multiple customers relating to slow delivery and poor customer service, we are left with some reservations. That being said, it would be a shame to pass up on the opportunity to try out a custom kit, so perhaps the risk is worth taking.